Login Activity & Time Spent on Features Trend Charts Now Live!

We’ve added two powerful new trend charts to your GoCSM Dashboard — giving you visual insights into user activity and feature engagement over time.
These dynamic charts help you monitor platform usage patterns and spot changes before they impact retention.
🆕 What’s New
📊 Login Activity Trend
A clear line chart showing monthly or weekly login behavior.
Tracks Active vs. Inactive users over time, helping you spot drop-offs or spikes in platform engagement.
🕒 Time Spent on Features Trend
Line chart showing how many minutes are spent per feature, over time.
View by Month or Week for detailed analysis.
You can include/exclude specific features to focus on what matters most to your strategy.
💡 Use Cases
🧠 Customer Health Monitoring:
 Quickly identify engagement drops and re-engage accounts before churn happens.
📅 Seasonality & Behavior Trends:
 Discover usage spikes tied to campaigns, updates, or time of year.
⚙️ Team or Feature Impact: 
Correlate time spent with success initiatives or product updates.
These charts are now available in your GoCSM Dashboard.
Flip between Monthly or Weekly views and tailor the data to fit your analysis needs.
Need help using the filters or analyzing the trends? Join a support session or check the Help Docs.