📊 New Product Adoption by Companies & Users Charts Are Here!

We’ve just launched brand-new visual insights to help you track how your platform is being used — by both companies and users.
Introducing the New Product Adoption Charts — now available inside your GoCSM Dashboard!
🆕 What’s New🔹 Product Adoption by Companies
Displays the total number of companies actively using each feature.
Only includes companies that have spent at least 1 hour in the feature — giving you clean, meaningful data.
Click on any bar to instantly view a list of companies using that feature.
🔹 Product Adoption by Users
Tracks how many individual users are engaging with each feature.
You can now link each bar to a Smart List — clicking the bar will redirect you to a filtered contact list based on feature usage.
Great for segmenting users by activity level!
💡 Use Cases
🎯 Spot High-Value Features: 
See which features your users love — and which need more attention.
💬 Trigger Smart Campaigns:
 Build automations or outreach workflows based on real usage data.
🧪 Test and Measure Adoption:
 Launch new features, then monitor real-time user interaction.
This new chart section is now live for all GoCSM users.
Check it out in your dashboard and start turning data into action.
Need help? Join our support session or submit a ticket.