Request Feature

Empower customers to initiate discussions on the forums, where they can post topics related to feature requests or any other matters about the agency.

Allow customers to respond to support tickets directly through their email, facilitating a more convenient and efficient communication process.

Enable customers to submit tickets directly, or allow agents to create tickets on behalf of customers for any requests, issues, or concerns, streamlining the support process.

Display the login frequencies of users, categorized by daily, weekly, or monthly activity, to provide a clear overview of user engagement.

Track your total SaaS accounts and compare them with the target needed to become a SaaSPreneur. The chart visually represents your progress towards earning the next SaaSPreneur award.

Display the total number of churned customers and analyze churn reasons with detailed statistics directly on your dashboard.

Easily pinpoint churned customers in your list and understand the reasons behind their departure to better address and mitigate future churn.

GHL Support articles customized with your agency's details, simplifying setup and improving both support interactions and self-service capabilities for customers

Track the most recent login activity of your customers to your agency, providing insights into their engagement levels.

Monitor how long your customers engage with specific features to better understand their preferences and usage patterns.